Bespoke noise-reducing windows & doors for homes

Our customers’ Google reviews

 
 
 
 
  EXCELLENT  
  
 Based on 63 reviews 
 
 
  
 
 
 
 
 
 
 
 
 
  
 
 
 
 Posted on Google  
 
  
 
 
 David Futyan 
 
 
 
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Excellent service throughout. The quality of the product is top end, and the fitting was done with great care and attention to detail to achieve the best possible seal. The fitters were professional and friendly and left everything clean and well finished.
  
 
  
 
 
 
 Posted on Google  
 
  
 
 
 Sean Richards 
 
 
 
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The quality of the windows and workmanship is very high. I am overall very happy. Really helped with the sound of airplanes.
  
 
  
 
 
 
 Posted on Google  
 
  
 
 
 anna brown 
 
 
 
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We are delighted with our sound proof and beautifully made French Doors and surround windows. The aircraft noise is almost inaudible. The doors ate great thermal insulators and they look beautiful because they are so well made.
  
 
  
 
 
 
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 Lou Williams 
 
 
 
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I live in an apartment in a warehouse conversion. On one side of the flat where the living areas are, there are beautiful views. The problem is that my bedrooms are on the other side of the building which is right on a fairly busy road. This has resulted in disturbed sleep despite triple glazing.
I opted for the secondary window option, fitted to the three good sized windows in the front facing bedrooms. They were installed a little over a week ago.
The difference is night and day. Sleep is now unaffected by road noise. I work from home in the second bedroom/home office and even when a bus or large lorry goes past, the sound is barely noticeable.
When you are this close to a road, it is not possible to completely silence noise. But cars and vans are a reduced to a quite whoosh at a maximum that is under 30 decibels. If the property was set back even slightly further I don’t think even they would be audible.
The point is that the sound that is still audible does not interfere with sleep or anything else. Sitting in the rooms is now a joy - watching but not hearing the world go by.
Expensive, yes, but worth every penny and a great company to deal with from start to finish - friendly and professional.
If you are troubled by noise these windows are life changing.
  
 
  
 
 
 
 Posted on Google  
 
  
 
 
 Mihai Neagoe 
 
 
 
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High quality products, would definitely recommend to family and friends and will definitely come back to re order in the future!
  
 
  
 
 
 
 Posted on Google  
 
  
 
 
 Lars Olsson 
 
 
 
 Trustindex verifies that the original source of the review is Google. 
Excellent product and service.
  
 
  
 
 
 
 Posted on Google  
 
  
 
 
 Paul Geri 
 
 
 
 Trustindex verifies that the original source of the review is Google. 
I am happy to share my experience and I thank Hugo Carter for solving what has been a significant problem for us for a number of years.  Incessant noise from road traffic was a constant disturbance, causing sleepless nights and making conversations in the living room nearly impossible. I found Hugo Carter amongst internet search results when looking for a solution to the >80db road traffic noise suffered for over 3 years. Upon contacting Hugo Carter and explaining my issue,  they arranged a site visit and noise survey and discussed their recommended solution  of silent windows secondary glazing, which I am very pleased to say, now that they are installed,  has brought a tranquillity to the living room and bedrooms that is truly commendable (noise levels are now 20 to 30db). The product quality, coupled with the excellent customer service and outstanding installation, make me wish I had contacted them years ago. It’s been worth the large investment to be able to get a decent night’s sleep and to have a normal conversation in the living room. Their windows are a quality engineered product ( installed by their own craftsmen. A benefit I have not yet experienced  but am expecting come winter is warmer rooms and lower heating bills.  Project Manager Tom from Hugo Carter Edinburgh and Sarah from head office were  excellent - they were professional, attentive, informative, and ensured the questions I had were addressed promptly and to my satisfaction. The workmanship of the installation team of  Bogdan and Andrew was impressive – they were polite , arrived on time, took great care to protect furnishings and floors, removed all rubbish and waste and left the place spotless after completing a first-class installation job (9 secondary glazing windows installed in 4 days) and the installed windows look amazing. I would definitely recommend speaking to Hugo Carter if you have an environmental noise pollution problem. The advice they provided about the science behind how noise travels, how excessive noise can affect your health and how their sound reducing windows work was really eye opening. Even with their higher price point than alternatives I am happy that I chose Hugo Carter – they delivered what they promised, exceeded my expectations and the process of enquiry, survey, discussion, ordering, installation and aftercare was stress free. Very pleased
  
 
  
 
 
 
 Posted on Google  
 
  
 
 
 Matthew Bilsland 
 
 
 
 Trustindex verifies that the original source of the review is Google. 
Excellent result from Hugo Carter Edinburgh!
We're delighted with our new double glazed, timber, sash and cash windows! We got quotes from 10+ companies to replace original S&C windows with modern, energy efficient ones, that were compliant with council conservation area regulations. Quotes and product quality ranged hugely, and while Hugo Carter was at the higher end (still cheaper than Everest:) we were sold on the product quality and professionalism of the team. Tom guided us through the whole process, and impressed us with his expertise. The negotiation process was fair and never pushy, and we were kept up to date at every stage. The installation team were excellent, real craftsmen, they worked quickly and cleanly fitting all 12 windows in a week (working long days to get it done). Despite it being fairly major work, it wasn't nearly as disruptive as we feared and we were really impressed with their professionalism. We're delighted with the result (it's noticeably warmer and quieter in the house) and very happy we decided to make the investment.
  
 
  
 
 
 
 Posted on Google  
 
  
 
 
 Serdar Cetin 
 
 
 
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We had all the windows of our house replaced. Great product, great installation.
  
 
  
 
 
 
 Posted on Google  
 
  
 
 
 Dan Murray 
 
 
 
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We had modern sash windows replaced with Hugo Carter imitation sash windows to reduce road noise from a busy road at the front of our property. The new windows arrived on time, are high quality and reduced the road noise to the levels promised during the survey. The fitting team were brilliant and not only did an excellent job removing and fitting the new windows, they were polite, very hardworking, neat and clean (no mess left). The admin time did a great job of communicating the whole time from purchase to fitting and all then stages in between. Great company, not the cheapest, but you get what you pay for!